Information Network of Arkansas Status

Cloudflare Outage History

Resolved Nov 18th, 2025 03:09PM CST

What’s happening

We’re experiencing intermittent errors in services that rely on Cloudflare’s edge network. Cloudflare has identified the issue and is implementing a fix; Access and WARP have recovered, and further restoration is in progress. Last Cloudflare update: Nov 18, 2025 8:22 AM CT (14:22 UTC).

Customer impact

Some pages or APIs may return errors or load slowly.
Behavior may fluctuate as Cloudflare rolls out changes globally.

Background

This is a broad Cloudflare incident affecting multiple major services across the internet today.

Identified Nov 18th, 2025 08:35AM CST

What’s happening

Customer impact

Some pages or APIs may return errors or load slowly.
Behavior may fluctuate as Cloudflare rolls out changes globally.

Background

This is a broad Cloudflare incident affecting multiple major services across the internet today.

Cloudflare Outage

6 hours 34 minutes

Start Date: Nov 18th, 2025 08:35AM CST
End Date: Nov 18th, 2025 03:09PM CST
Payment Processing Website Hosting

Engagement Builder (ar.accessgov.com) History

Resolved Oct 30th, 2025 08:54AM CDT

As of October 29th at 8 PM service has been restored. Resolution of the Azure outage brought services back online.

Affected Components: Engagement Builder, ar.accessgov.com

Summary

We are experiencing a provider outage with Microsoft Azure that is impacting our infrastructure. As a result, Engagement Builder and ar.accessgov.com are currently unavailable.

Current Status

The issue has been identified as an upstream Azure service disruption. Our team is monitoring Azure’s recovery and preparing to restore full service as soon as the provider stabilizes.

Customer Impact

Admins cannot access Engagement Builder.
Public access to ar.accessgov.com is unavailable.
No data loss is expected at this time.

Workarounds

No workaround is available currently.

Identified Oct 29th, 2025 12:24PM CDT

Affected Components: Engagement Builder, ar.accessgov.com

Summary

We are experiencing a provider outage with Microsoft Azure that is impacting our infrastructure. As a result, Engagement Builder and ar.accessgov.com are currently unavailable.

Current Status

The issue has been identified as an upstream Azure service disruption. Our team is monitoring Azure’s recovery and preparing to restore full service as soon as the provider stabilizes.

Customer Impact

Admins cannot access Engagement Builder.
Public access to ar.accessgov.com is unavailable.
No data loss is expected at this time.

Workarounds

No workaround is available currently.

Engagement Builder (ar.accessgov.com)

20 hours 31 minutes

Start Date: Oct 29th, 2025 12:24PM CDT
End Date: Oct 30th, 2025 08:54AM CDT

ARStar Database History

Resolved Sep 19th, 2025 06:52PM CDT

We are currently investigating an instability with our database cluster. We have taken ARStar Tag Renewals offline while we investigate. We appreciate your patience at this time.

Investigating Sep 19th, 2025 05:22PM CDT

We are currently investigating an instability with our database cluster. We have taken ARStar Tag Renewals offline while we investigate. We appreciate your patience at this time.

ARStar Database

1 hour 30 minutes

Start Date: Sep 19th, 2025 05:22PM CDT
End Date: Sep 19th, 2025 06:52PM CDT
Driver Services Applications

ARStar History

Resolved Sep 16th, 2025 04:42PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

Services are restored to ARStar. We will continue monitoring this environment closely.

Monitoring Sep 16th, 2025 01:01PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

Services are restored to ARStar. We will continue monitoring this environment closely.

Investigating Sep 16th, 2025 12:25PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

ARStar

36 minutes

Start Date: Sep 16th, 2025 12:25PM CDT
End Date: Sep 16th, 2025 01:01PM CDT

Status:	Monitoring
Components:	Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

Service Issues

#16 - DNS Resolution

Incident History

Cloudflare Outage

Engagement Builder (ar.accessgov.com)

ARStar Database

ARStar